"Staff are always welcoming and show care and concern for me as a patient. I often call in for emergency appointments and staff always try to accommodate me and make sure I get the treatment I need ASAP. I trust all the staff here and wouldn’t go to any other dentist!"
Here at Smile creator we are proud to say that according to our inspection we had the highest mark of patient satisfaction.
There were 48 comment cards, all of which were highly positive. It’s unusual to get so many cards, even for a very large practice so this just shows how your patients appreciate and value the whole team!
The following are quotes from patients.
Always very helpful…
“Very professional service throughout the practice. Caring staff who are willing to discuss the treatment at all times. Always very helpful.”
Nasrin and Lindsey were lovely…
“Nasrin and Lindsey were lovely and very professional. The waiting room and environment is always clean and hygienic. Overall very positive experiences.”
All nurses are very kind…
“I’m visiting the surgery for an extraction with Dr Babak Amozandeh. He is very good and kind. All nurses are very kind and smiling. Receptionist Nasrin and Lindsey very helpful and smiling. All areas very clean. Appointment was on time and service was good.”
Appointment was on time and service was good…
“I’m visiting the surgery for an extraction with Dr Babak Amozandeh. He is very good and kind. All nurses are very kind and smiling. Receptionist Nasrin and Lindsey very helpful and smiling. All areas very clean. Appointment was on time and service was good.”
Wouldn’t go to any other dentist…
“Staff are always welcoming and show care and concern for me as a patient. I often call in for emergency appointments and staff always try to accommodate me and make sure I get the treatment I need ASAP. I trust all the staff here and wouldn’t go to any other dentist!”
Always trusted his advice and care…
“I have always found this dental practice under Dr Amozandeh to be very good, and have always trusted his advice and care. Work carried out always seems to be of a high standard.”
The reception staff are always very efficient and welcoming…
“I have always been pleased with the friendly and caring service at this dental surgery (for many years). The reception staff are always very efficient and welcoming (on this occasion Nasrin and Lindsey). Treatment over the past 2 years has been done very well. The reasons have always been explained and agreed.”
They are always caring…
“We have been with this dental surgery for more than 10 years. My son, husband and I appreciate the very high quality of service from all the staff. They are always caring and treat us with respect and dignity. The environment is safe and hygienic.”
The staff are all very helpful and pleasant…
“I have recently had some issues but Dr Amozandeh resolved them for me and was very caring and professional. The staff, in particular Lindsey and Nasrin are all very helpful and pleasant.”
Service always with a smile…
“Service always with a smile. Staff very efficient and always keen to help.”
They made me so at ease…
“I came to this dentist after not visiting a dentist for some years. They made me so at ease. The reception staff are all extremely friendly and the dentist is very clean and tidy.”
My children love to come to the dental appointments…
“Me and my children are registered at this dentist for more than 10 years. I have never had any complaints regarding any dental issues. Staff and doctors are all very polite and kind in dealing with adults and children. My children love to come to the dental appointments because of friendly and lively behaviour of staff.”
I was listened to and my needs were handled with great care…
“All staff made me feel very welcome and treated me with respect and professionalism. The whole of the dental practice is welcoming, light and hygienic. I was listened to and my needs were handled with great care. My treatment was handled immediately. I have been here with all my family, our family includes 5 people. Every one of us is very happy. My children love to come here, before in our previous dental surgery my children didn’t like to go. The atmosphere here is very friendly and respectful. Reception people and dentists are all lovely.”
We are thoroughly happy…
“We have been attending here just under 8 years and we are thoroughly happy with the professional, caring and informative service we have consistently received. Every visit we given time to ask questions and receive very clear answers and directions. Good, clean, professional services.”
From the minute you walk through the door you are greeted with a smile…
“From the minute you walk through the door you are greeted with a smile from Nasrin, Lindsey, Zara, Jane and of course Dr Charlie who gives you the confidence to have done whatever he suggests.”
The whole team have helped me overcome my fears and anxiety…
“The whole team have helped me overcome my fears and anxiety. I now honestly have no fear of coming, compared to shaking and even fainting before. They’re all BRILLIANT!!”
From start to finish everything has been superb…
“I had an implant done and from start to finish everything has been superb and the friendly assuring service has been second to none.”
Staff always professional and helpful…
“Have been a patient at this surgery on and off from being a child. Staff always professional and helpful, its always immaculate and is run very efficiently. Love the new dentist Dr Enunwa, he is brilliant with my children, and the receptionists Nasrin and Linsey always friendly and helpful.”